How it works

From each customer's payment behaviour to an early warning

PaySure runs on information your business already creates. It learns how each customer normally pays you, then tells you when that changes — no new process, and nothing for your customers to see.

  1. 01

    Connect in minutes

    Authorise Xero, or upload a CSV of your invoice history. PaySure maps your columns and confirms the match before anything is imported. Read-only access to invoices — no bank connections, no payments, no control over your ledger.

  2. 02

    Learn each customer's normal

    PaySure builds a behavioural baseline for every customer you invoice: their usual days-to-pay, how consistent that is, the exposure you typically carry for them and how all of it has trended over time. Normal is defined per customer, not by an industry average.

  3. 03

    Detect deterioration, not lateness

    A customer who has always paid at 45 days is not a new risk. The signal is movement away from their own baseline: 30 days becoming 56, part-payments appearing, overdue balance concentrating, exposure climbing at the same time. PaySure watches the direction of travel, not a single late invoice.

  4. 04

    Rank by what needs attention today

    Customers are sorted into Safe, Watch and Danger and ordered by how much the account has deteriorated and how much you have riding on it — with the reasoning in plain English: payment-time change against baseline, overdue concentration and exposure movement.

  5. 05

    Act with a clear next step

    Each flagged account comes with a recommended next action: review before extending more credit, tighten terms, or follow up now. A weekly Monday brief pulls together what changed across the portfolio. You decide — PaySure makes the decision an informed one.

PaySure — portfolio overview

Total exposure

$2.04M

Needs attention

$421k

Danger

3

customers

Watch

7

customers

Safe

31

customers

What needs your attention today?

Ranked by exposure and risk change

41 customers. 3 worth acting on today.

  • Brighton Builders Pty Ltd

    Average payment time up 22 days, exposure up 34%

    Danger
  • Citywide Fitout

    3 invoices now past 60 days

    Danger
  • Silverline Plumbing

    Exposure up 31% over 60 days

    Danger

Illustrative example. Company names and figures are sample data, not real customers.

PaySure — customer risk detail

Take action

ABC Civil

Danger
Current exposure
$187,500
Overdue
$94,200
Average payment time
61 days
Previous average
39 days
Exposure change
+34% over 60 days

Why PaySure flagged it

Payment behaviour has deteriorated while total exposure has continued increasing.

Recommended next action

Review the account before approving additional credit or increasing exposure.

Illustrative example. Company name and figures are sample data, not real customers.

See which of your customers are moving away from normal.

Early Access Partners connect Xero or upload a CSV and help shape how deterioration is detected and explained.

Early Access is a limited pilot for Australian construction businesses. Two more questions after this.

Get Early Access